Why InteractiveAI Agents Win
You Own the Stack
Models, weights, and data stay inside your cloud; export anytime—no lock-in, predictable spend.
Open & Evolutive
Plug any commercial or OSS LLM and swap it later without refactoring; extend with plugins and RPA connectors.
ROI-First Design
Agents go live in weeks, streaming real-time deltas on cost-to-serve, revenue uplift, and CSAT to validate impact.
Customer Care
AI-first support systems - Autonomous AI agents that triage and route tickets, generate and update knowledge-base content, and automate cross-channel deflection and backend IT correlations—reducing manual ticket handling, slashing support costs, and boosting CSAT without additional headcount.
Ticket Triage Agent
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Auto‑drafted responses
Intent & language detection
Smart queue & routing
Urgency / sentiment scoring
Knowledge Search Agent
80%+ customer self‑service resolution • −20% average handle time for live agents • +4 CSAT points through instant answers
Unified semantic search
FAQ clustering & retrieval
Answer summarization & citation
Content gap feedback loop
New Agent TBD 2
40–60% reduction in level‑1 ticket volume • <1 min median first‑response time • 95%+ SLA compliance via smart prioritization • Frees human agents for complex cases
Auto‑drafted responses
Intent & language detection
Smart queue & routing
Urgency / sentiment scoring
New Agent TBD 3
40–60% reduction in level‑1 ticket volume • <1 min median first‑response time • 95%+ SLA compliance via smart prioritization • Frees human agents for complex cases
Auto‑drafted responses
Intent & language detection
Smart queue & routing
Urgency / sentiment scoring
New Agent TBD 4
40–60% reduction in level‑1 ticket volume • <1 min median first‑response time • 95%+ SLA compliance via smart prioritization • Frees human agents for complex cases
Auto‑drafted responses
Intent & language detection
Smart queue & routing
Urgency / sentiment scoring
Customer Value
AI-first customer relationship - A suite of workflows and agents that sync CRM data into a unified 360° customer view, using AI to target upsell and cross-sell opportunities, personalize offers and conversations, reduce churn, and boost lifetime value.
New Agent TBD 5
40–60% reduction in level‑1 ticket volume • <1 min median first‑response time • 95%+ SLA compliance via smart prioritization • Frees human agents for complex cases
Auto‑drafted responses
Intent & language detection
Smart queue & routing
Urgency / sentiment scoring
New Agent TBD 6
40–60% reduction in level‑1 ticket volume • <1 min median first‑response time • 95%+ SLA compliance via smart prioritization • Frees human agents for complex cases
Auto‑drafted responses
Intent & language detection
Smart queue & routing
Urgency / sentiment scoring
New Agent TBD 6
40–60% reduction in level‑1 ticket volume • <1 min median first‑response time • 95%+ SLA compliance via smart prioritization • Frees human agents for complex cases
Auto‑drafted responses
Intent & language detection
Smart queue & routing
Urgency / sentiment scoring
New Agent TBD 9
40–60% reduction in level‑1 ticket volume • <1 min median first‑response time • 95%+ SLA compliance via smart prioritization • Frees human agents for complex cases
Auto‑drafted responses
Intent & language detection
Smart queue & routing
Urgency / sentiment scoring
New Agent TBD 10
40–60% reduction in level‑1 ticket volume • <1 min median first‑response time • 95%+ SLA compliance via smart prioritization • Frees human agents for complex cases
Auto‑drafted responses
Intent & language detection
Smart queue & routing
Urgency / sentiment scoring
Customer Acquisition
AI-first demand engines - Autonomous AI agents that discover and target the highest-value audiences, optimize ad spend in real time, and craft hyper-personalized touchpoints—streamlining every phase from awareness to activation, so you lower CAC, increase conversions, and accelerate growth without manual overhead.
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Seamless integration to your environment
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From external API's to your own data and models.
Built for your industry
InteractiveAI is building the environment that allows companies tackling industry-specific AI challenges.
Industry Challenges
Manual identity & compliance checks delay onboarding and add risk.
Customer data lives in silos, hiding cross-sell and personalization potential.
Rising call volumes cut margins as expectations climb.
Industry Challenges
Paper-based claims intake slows payouts and raises costs.
Generic renewal outreach misses upsell windows and hurts conversions.
Agents juggle disconnected systems for real-time policy info.
Industry Challenges
Event-driven traffic spikes swamp support queues and frustrate players.
VIP churn climbs without timely, tailored engagement.
Responsible-gaming rules require constant, market-specific monitoring.
Industry Challenges
Shoppers abandon carts when quick product help is missing.
Manual returns / refunds erode margins.
Global growth needs fast, accurate 24-7 multilingual support.
Industry Challenges
Friction in onboarding delays first value and fuels early churn.
Reactive renewal motions miss data-driven upsell cues.
New releases spark ticket spikes that overload lean success teams.
Implementation On-Demand
InteractiveAI provides a high-impact service layer to ensure your AI success. Get a performance squad to help you achieve concrete business results with Agentic AI.
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